Shipping policy

 

Updated: 02/02/2022

Dragonhaus, LLC take pride in the fact we handmake each item for our customers. With the volume of orders and how long each take to get assembled, we are currently at a 23 week turn around time. This means your product should be shipped about 20 weeks from placing your order. Due to the size of certain orders, you may be invoiced for shipping AFTER you have placed your order. This allows us to accurately account for the proper shipping cost on freight items. Once your order is shipped, you will receive a notice with a tracking number so you know when your product is on the way! Thank you so much for you patience! 

If you have questions or concerns about your order. Please email sjones@thedragonhaus.com