Our current turnaround times are as follows:

Racks, Enclosures, and Incubators is approximately 18-20 weeks and is subject to change.

Enclosure backgrounds ship in 1- weeks. For custom backgrounds, turnaround is 3-4 weeks.

Reptile supplies and other stand alone products will ship within 7 days.

On larger orders you will be invoiced for shipping cost after your purchase.

We provide 48 hours to cancel your order for a refund. After that time we will no longer provide order cancelations or refund barring an error on our end.