FAQs

WHAT ARE OTHERS ASKING ABOUT OUR REPTILE ENCLOSURES?

IMPORTANT!!!

PVC enclosures retain heat three times as well as glass and two times as well as melamine enclosures.

Be sure to start with lower-powered bulbs and work your way up to the desired temps.

FAQs

Q: "Can we pick up locally?"
A: Yes! Select local pickup at checkout if you would like to save on shipping. We are located in Tacoma, Washington
 
Q: "Do you ship Internationally?"
A: Yes! Due to the size, they will be shipped freight, and shipping will be invoiced when the product is in the queue for construction. For shipping quotes, message us!
 
Q: "What kind of PVC material do you use?"
A: 12mm / 1/2" PALRAM and Vycom Expanded PVC
 
Q: "How hard is it to make a PVC Enclosure bioactive?"
A: Very easy! Just water seal all seams, and the enclosure will be completely waterproof and can be built however you like.
 
Q: " Why is PVC Better?"
A: PVC is inherently waterproof will not expand or break down like Melamine or wood; it is also 25%+ lighter. For example, A 48x24x24 enclosure weighs merely 35 pounds with polycarbonate doors.
 
Q: What is your average turnaround time?"
A: Currently, our turnaround time is approximately 21 weeks. This will change weekly as we process orders and have more material available. We appreciate the patience and will keep you updated on your purchases. 
 
Q: "How do you heat your reptile racks?"
A: We understand that it is essential to have a space-saving heating system for snake racks. This is why we include a 4" recessed belly heat to all our racks. (Our Arboreal Snake Racks have back heading built-in.) These features are optional while selecting your product.
 
Q: "What fixtures should I get for my Snake?"
A: When ordering for a snake, you should use a radiant heat panel and LED unless you want to also provide UVB, in which case order a T5HO fixture instead of LED. 

Q: "What fixtures should I get for my Lizard?"
A: For Lizards, you will need a T5HO fixture for UVB lighting and a single or dual fixture on heat. 
 
Q: "Does Dragonhaus offer any discounts?"
A: We do offer discount opportunities! Some of the following are:
 
Bulk Orders
Have a large order? Automatically get 10% off any order of $2000 or more. Bulk orders offer the best deal for the reptile keeper! Discounts are not applied to shipping.
 
Wholesale
Are you a business owner or have a reseller permit? Well, you may qualify for wholesale orders that come with unique discounts! Please email us at custom@thedragonhaus.com for more information. 
 
Affiliate Program

Would you like to be an affiliate of Dragonhaus, LLC? If so, you get 5% off discounts on the whole store and 5% store credit from any orders that use your affiliate code. Please email us at custom@thedragonhaus.com for more information.